Shipping policy
Last updated: September 18, 2026
At The Lucid Store, we work with logistics and fulfillment partners to deliver orders to customers across India.
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
COD orders may require additional verification before processing.
Processing times may be longer during sales, holidays, or periods of high order volume.
Delivery Time
Our estimated delivery timelines are:
Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days
These timelines are estimates and may vary depending on:
- Delivery location
- Product availability
- Logistics partner
- Weather conditions
- Public holidays
- Operational disruptions
- Other circumstances beyond our control
Shipping Charges
Shipping charges are displayed during checkout before you complete your purchase.
Current shipping charges may vary depending on the selected shipping method.
Free Delivery for Prepaid Orders
Where a free-delivery offer is displayed, the offer applies only to eligible prepaid orders and products/locations covered by the offer.
Unless specifically stated otherwise, COD orders are not eligible for prepaid-only free-delivery offers.
Third-Party Fulfillment
Some products sold through The Lucid Store may be shipped directly by a third-party fulfillment or supplier partner.
This allows us to offer a wider range of products while maintaining efficient fulfillment.
Your order may therefore arrive in packaging associated with the fulfillment or manufacturing partner.
Tracking
Where tracking is available, tracking information will be provided after the order has been dispatched.
Delayed Orders
If your order is delayed beyond the estimated delivery period, please contact us at:
Email: thelucidm@gmail.com
Phone/WhatsApp: 9549189207
We will coordinate with the relevant logistics/fulfillment partner to assist you.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery where applicable.